Partners

The Teempass Project includes eight organisations and institutions from Central European and Mediterranean countries with ITS as the lead partner.

Project Partners


Institute of Tourism Studies
Bajja San Gorg
San Giljan
Malta
Tel: 00356 2379 3274
Fax: 00356 2137 5472
Email: help.its@gov.mt
Web: www.its.edu.mt

CST Assisi
Centro Italiano di Studi Superiori sul Turizmo e sulla Promozione Turistica
Via Cecci, 1
06081 S: Maria degli Angeli (Assisi) PG
Italy
Tel: 0039 075 805 2832
Email: info@cstassisi.eu
Web: www.cstassisi.eu

Artes Srl
via Orvieto 8/i-12
S. Martino in Colle
06132 Perugia
Italy
Tel: 0039 32816 365 61
Fax: 0039 0757 823453
Email: info@artesinlinea.it
Web: www.artesinlinea.it

Sofati
Rue Major Caldas Xavier
45-2a Dto
2675-313
Odivelas
Portugal
Tel: 00351 2193 48440
Fax: 00351 2193 48449
Email: inesp@inesp.pt
Web: www.inesp.pt

MHRA
No. 2 Gallina Street
Kappara SGN 4111
Malta
Tel: 00356 2131 8133/4
Fax: 00356 2133 6477
Email: mhra@mhra.org.mt
Web: www.mhra.org.mt

ADHP
Av. llha da Madeira No. 32 – A
1400 – 200
Lisboa
Portugal
Tel: 00351 2130 17443
Fax: 00351 2130 11000
Email: secretariogeral@adhp.org
Web: www.adhp.org

Technical School of Larnaka
P.O. Box 40213, 6302
Larnaka
Cyprus
Tel: 00357 2482 2660
Fax: 00357 2430 4524
Email: techniki.larnakas@cytanet.com.cy
Web: www.schools.ac.cy/tech-ats-lar

Cyprus Chefs Association
19A Lykavitou Avenue
P.O. Box 27699
2401 Makedonitissa
Nicosia
Cyprus
Tel: 00357 9964 3166
Fax: 00357 2245 3424
Email: mchefs@cytanet.com.cy
Web: www.cypruschefs.com

Index

Welcome to Teempass

Teempass is an On-Line Database of technical­-professional competencies found in the various sectors of the tourism industry and their related Learning Areas and Learning Pathways. The Database was developed as part of the YES Employability Project.

About

About the YES Project

The Tourism Industry is a leading contributor to the economy of a considerable number of member states in the European Union. This sector requires cautious treatment as it encompasses a substantially large workforce and is of critical importance to the livelihood of a substantial number of families. Unfortunately the Tourism Industry is rapidly becoming a host to ever increasing numbers of unskilled employees at a time when it is struggling to meet the requirements of qualifications, skills and competencies for both the present and the future.

The Institute of Tourism Studies, together with a broad European partnership, has been awarded an EU grant to carry out a project aimed at promoting transparency and recognition of competencies and qualifications, across Europe, in the tourism sector.

The two-year Project entitled YES Employability, is financed by the European Union as part of the Leonardo da Vinci Lifelong Learning Programme. The project proposes to tackle the need of the Tourism Education and Vocational Training sector for a workable system of validation, transfer and recognition, of skills and competencies achieved during formal, informal and non-formal circumstances, expressed in transferrable units, and that can be linked to national and european frameworks presently in use.

The YES Project seeks to extend the work already carried out in a prior Leonardo da Vinci project, NEW Hospitality, which, during 2006 – 2009, carried out research and testing and developed an on-line database of minimum competences which allows the guided compilation of the European curriculum vitae. The YES project intends to transfer this instrument to a new spectrum of beneficiaries and integrate the database application with other Europass tools besides the CV. The Project also proposes to integrate this new product within educational and vocational training programmes in order to facilitate their adjustment to European credit transfer and recognition procedures (ECVET).

The YES Project includes eight organisations and institutions from Central European and Mediterranean countries with ITS as the lead partner. These include the Centre for Advanced Studies in Tourism (Italy), ARTES srl (a research firm from Italy), the Malta Hotels and Restaurants Association, the Portuguese Association of Hotel Directors, SOFATI (a research firm from Portugal), the Technical Institute of Larnaca and the Cyprus Chefs Association.

Products

The best practice identified as the basis of the proposed transfer was developed as part of the New Hospitality Project , Leonardo da Vinci Programme 2nd Phase 2000 – 2006, through which tools for the description, comparison and promotion of the qualifications and competencies within the hospitality industry were set, validated and tested.

An application for the description and cataloguing of the competencies was created and tested. This software application allows the guided compilation of the Europass Curriculum Vitae; in the original project the New Hospitality Europass was intended mainly for workers in the sector.

Transfer of Innovation

The new YES Project aims at the experimental processing and application, through their adaptation and transfer, of some of the products of New Hospitality. The YES project proposes the integration of a number of systems developed through the previous NH project with the already familiar and widelyused instruments developed at a European level (such as the Certificate Supplement and the Europass Mobility), for validation, transfer and recognition of learning outcomes achieved in formal, informal and non formal contexts.

The development of such instruments would serve to encourage the design of educational and training programmes that call for a detailed programming of learning outcomes and which would necessitate, as a reference, qualifications expressed in transferrable units that can be linked to the National and European framework in use today.

Deliverables

The YES Project envisages:

  • The up-dating of the contents of the New Hospitality Database, through the use of tools derived from best practises. This would also be necessary for the applicability and relevance of the geographical transfer.
  • The application of the contents of the New Hospitality database
    • to extend its use to a new range of beneficiaries, operators and users falling within the system of educational and vocational training (aged 17 to 22);
    • to allow the integration of the database itself with other Europass tools.
  • The mainstreaming of the products as part and parcel of educational and vocational training programmes, to be used as instruments in support of the European Credit Transfer and Recognition procedure (ECVET). The new modification will also provide a link between competencies, professional profiles and the training paths that can be followed in the partner countries.

Targets

The direct targets of the YES Project are:

  • Operators (tutors, trainers, teachers, guidance counselors) who supply training, guidance and placement services to subjects who are part of the educational and vocational training system and who intend to enter the hospitality labour market and who envisage the need for mobility.
  • Young people enrolled in the Tourism educational and vocational training system.
  • Young people with a medium to low level of instruction who, for example, dropped out of institutional educational programmes and who attend or have attended alternative courses.
  • Young people with fragmented and heterogeneous work experience and who intend to re-enter the educational and vocational training system.

The indirect targets of the YES Project are:

  • Public or private operators in the hospitality sector: businesses, trade unions and employers’ associations, political decision-makers who regulate orientation, training and the labour market.

European Vacations with Safety in Mind

Are you looking for vacations packages to Europe? Do you have a particular place or location in mind? Are you concerned about terrorist activity?

Let’s look at the last question first. Terrorism is a factor in all our lives whether we stay at home or travel inside or outside our own country. We need to consider our safety and not take undue risks, but we should not allow the terrorists to dictate how and when we travel. People have more chance of being injured in an automobile accident than as a result of acts of terrorism but that doesn’t stop them from driving. However we do take care when we drive to try to minimise our chances of being involved in an accident. That is precisely what we should do when travelling abroad either on vacation or on business. We should take care to minimise our risk of being involved in terrorist activities. Of course, as when driving, there is always the possibility of external factors that involve us in incidents beyond our control. Don’t let the terrorists win. You can still enjoy your vacation without having to consult Bin Laden first.

Europe is a great place to visit, whether you are looking for vacation packages or bespoke vacations. The culture and topography is so diverse that you have an extremely wide choice of European vacation packages to choose from. You might be interested in romantic vacations, adventure vacations, winter skiing vacations or European waterway vacations and still, within each category, you will find numerous possibilities.

Returning to our first thoughts on terrorism, you might like to consider finding a vacation that is off the beaten track, away from the usual tourist centres. This way you will be able to improve your safety, give yourself and your family peace of mind and at the same time enjoy a spectacular vacation without constantly colliding with your fellow countrymen.

Even if you would prefer to have a vacation visiting the capital cities of Europe, Rome, Paris, London or Amsterdam for example, you can still find much to be excited by without being in the center of tourist activity. Visit the backstreet restaurants where local people know value for money when they see (or eat) it. Stroll through that lovely park situated just behind the main tourist route but overlooked by so many. If you really wish to experience the real London or Paris you must get away from the souvenir stalls and overpriced restaurants.

The author of this article, David Singleton, is also the author of Amazing European Vacations, a new ebook (only $21.97) that is an essential guide to vacation packages in Europe. He has researched the Europe that most tourists never see. The book not only helps you decide where to visit but also gives advice on preparation, and how to enjoy a truly stress free vacation in Europe. You’ll receive some very useful free bonuses even if you decide not to buy.

Can you really trust the information that the tour operators or travel agents give you? They are trying to sell vacations to you in a very competitive market. Amazing European Vacations is totally unbiased and doesn’t try to sell you anything. Would you invest in stock without researching the company? So why invest in a vacation without this valuable information?

The Advent of Online Travel Booking System Made Travelling Easier

Travel and Tourism is among the most rapidly growing industries across the globe as technology has made the things easier. Globalization has made people aware about avenues and destinations in other countries. There are so many online travel portals available to help people to get their tickets and hotels booked in time by making the payment instantly through credit or debit cards. These travel portals are thus very popular nowadays as they have online travel booking systems which are very easy to use and operate. Now most of the people are having internet at homes, offices or in cell-phones through which they find the best travel deals available online and it has discarded the monopoly of travel agents who used to charge heavy commissions from their clients. Customers are now well aware of all the prices as they can check and compare it online which saves their money and precious time.

Online booking has many benefits as when we compare to the traditional form of spot bookings as a customer can book his/her tickets online by sitting right from his home or office. They don’t have to run to the booking windows seeking the availability of the tickets. Automated booking systems are beneficial for both the consumers and service providers as it has removed the commissions of middlemen, which were heavy on the pockets of customers previously. Businesses like hotels, car rentals, ticketing companies and restaurants have been greatly benefitted with advent this amazing technology. Information Technology has made the things very easy in every field and so is the case of travel and tourism industry.

There are many companies these days which are proficient in IT enabled services and they offer tour operator solutions [http://www.traveleconnect.com/get-started-travel-e-connect.html] by offering the travel & tour operators a complete automated solution to their businesses. Hotel owners also rely on such booking management system which helps them to track each and every thing related to their property. Hotel Management Software offer complete automation of the property by managing their room booking and cancellations, managing the inventory of the property, providing staff management solution and managing the point of sale at different locations of the property like restaurants, kitchen, room services, laundry or concierge services, etc. It has helped companies to establish their business with a brand and it has made easier for them to manage everything effectively and saving lots of time & manpower.

Booking engine for tour operators are also very helpful as they can also manage their business effectively. If they are offering tour packages, they require bus tickets, railway or flight bookings for transportation, also they need to book rooms instantly many times and in that case these online booking solutions play an important role. Many big players in the field of hospitality sector who are offering tour packages also have their own booking engine to track and operate their businesses smoothly and efficiently. Online bookings are now known to be the most effective and efficient way of doing business and reduce the possibilities of customers to double book. The margin of errors is also there with each automation software but still with their benefits, the margin of errors can easily be ignored, because at present TIME IS MONEY, and if you can save time then you are the king in any business.

Overview on Indian Railways and the India Train

India is a famous country with different culture and heritage. Today, India has been noted for its rapid growth and development in areas like transportation, production, infrastructure, tourism, information technology and other areas. Their transportation system is one of the best in the world. However, the India transportation system is among the fastest growing in the world with modern facilities that is being put in place by Indian government. Meanwhile, India has the best railways system and the largest railway network system in the world with more than one million staffs.

Moreover, the central government of India has done so well by providing lots of modern trains to boost transportation in India. Not only that, it also provided a luxury railway stations that is well equipped with modern facilities for passengers comfort. The introduction of Indian railways system has really helped a lot of business to grow. Many people can now take the advantage and the comfort of Indian railway system. The Indian railway also introduced a web based e-ticketing system and other services to take away the load off the railway ticketing department. With web based e-ticket system, passengers can now purchase their tickets online right inside their bedroom without going to the ticketing centers. With the e-ticketing system, passengers can even make reservations pending when they are ready to travel.
The e-ticket system also has helped in reducing the long queue that a lot of passengers have been experiencing when they want to purchase their tickets or make PNR Status Enquiry. The Indian railway also advanced the e-ticketing system by introducing the mobile phone application system to facilitate convenient booking for passengers and to also save time. I know by now that you are wondering what PNR means, well it simply means €Passengers Name Reservation€. The government of India introduced the IRCTC PNR Status system so that the public can check their ticket status and to also know the current condition of their train.

With the web based electronic system (website), passengers can now Check PNR Status to know the status of their tickets. They can also book and pay for their tickets online. Meanwhile, with the e-ticket system, passengers can now choose seat number of their choice in any of the classes they paid for, like the fist class, executive class, business class and the economy class. On like before, the ticketing agents are the only authorized people who can allocate seat numbers to passengers. To ensure that the e-system is very efficient, the Indian railway established a technical department to ensure that the e-ticketing system is up and running. The department also carries out day to day maintenance and monitoring of the e-ticketing systems to avoid any technical fault.

Meanwhile, you can also check your Railway PNR Status anytime you want provided you have a computer system or a mobile phone with internet connection. Please note that the Railway PNR that is given to you when you purchased your ticket is a pin number that indicates that you have paid for your ticket and qualified to travel with the train. So always ensure that your PNR is kept safe. All information as regarding the routs and train status can be checked through IRCTC PNR Status.

Choose Singapore for Your Holiday and Revel in the Fun

A Singapore Package of 5 days and 6 nights will seem too short because there is so much to see and do in the country. You and your family will want to spend some more time in the country, which is what makes Singapore special €” there is something strongly magnetic about the highly sophisticated urban life and the charming rustic flavours. Added to this are the country’s easy going attitude and a welcome gesture, which augments the attraction. Singapore packages are popular among tourists of all class as the packages are customised as per your idea of travel. A package for Singapore includes information about the rules and regulations of the country, information on Foreign exchange and a comprehensive knowledge about places of tourist attraction.

The enchanting Singapore

The Grand Prix is one of the major attractions of all Singapore Packages and there are takers from all over the world for this fun filled adrenalin rushing event. The country is painted with neon lights, musical concerts from world celebrities in the night and Grand Prix in day.

A package for Singapore includes pick up and drops from Airport, accommodation in the hotel as per your availability of time and local travel. A typical 4 days and 5 nights trip consists of 4 days breakfast and City tour of Singapore, Cable car From Mt Faber to Sentosa Island, tour of the Sentosa Island, underwater world tour and all this at affordable cost. Trips to Jurong Bird Park and Night Safaris are added attractions.

Singapore is considered as Shoppers’ Paradise and it offers a unique shopping experience to shopaholics with sky scrapping air conditioned malls.. Shopping Malls at Marina Bay Sands are Singapore’s biggest and luxurious malls and always find a special mention in most of the Singapore Packages.

Shopper’s Paradise

Singapore is considered as Shopper’s Mecca and you can include a tour of all shopping malls in your package for Singapore. Singapore packages are on high demand in world tourism market and a typical Singapore Package includes food, accommodation, and local travel, besides two-way travel from your country.

If you are in the country for a business trip, then there is a special package for Singapore tour which will include a half day tour of the city and shopping Malls, where you can buy a branded designer dress or bag. The Marina Bay Sands Mall gets illuminated in the day and you can watch the skyline of Singapore from here. Marina Bay is connected to Marina Center through a Helix Bridge which is world’s first curved bridge; the bridge is constructed keeping the Chinese concept of Yin and Yang in mind. Also there is skating rink in the mall, which keeps children busy. The night life in Singapore is colourful and bustling with foot-tapping music.

How To Save Money On Your Air Travel Bookings

People just love to travel. The experience is not just for relaxation but for an immersion on the many cultures and experiences this world has to offer. That is why more and more people are looking for the perfect getaway or the perfect place to go jet setting. For those who are always on the go maybe because of business or the kind of work that you have, you probably love to travel.

For whatever reasons why people do travel, it is still essential to be practical as always. You may have your lifetime savings to spend on a Caribbean trip then you have all the right to look for ways to save, right? One way of saving money is by going through travel bookings, maybe for flight or hotel bookings. Here are some tips on how to save money on travel bookings:

1. For flight bookings, go through the many air travel companies and do your research, see if they offer promos and discounts especially on early bookings. This way you could plan ahead your trip and make your travel booking early on to save money.

2. Make sure that your baggage or meals come free in your travel ticket and that there are no other hidden fees that you do not know about.

3. For Hotel bookings, it is wiser to do your own research on the hotels offering lesser rates in the internet and do your own booking. If you do want to go through travel agencies make sure that they offer rates are within reason. You would know it since you will do some research on your own as well.

4. Book through travel agencies that are offering reasonable rates and with many options to choose from. Especially choose the ones that offer the whole package, flight, hotel and car hires to make your travel a lot more pleasant and enjoyable. This will also ensure you to save on more money.

5. Compare rates and know for sure that indeed you are saving money out of using travel bookings in an agency. But do make sure to choose and agency that is reputable.

Travel bookings can come very handy if you are wise enough to choose the right deals at the right price. There are some travel agents offering lowest rate but if you read the fine lines, there are so many hidden charges along the way. Learn to read and also do not hesitate to ask questions if there are things that you are not clarified about. Negotiate to get the best deal and Remember, you are the one traveling and not them.

Did you find these tips on air travel useful?

I guarantee that when you visit the link below you will be completely blown away at just how much money you will save on your air travel. This information your about to discover will enable you to get cheap airline tickets to anywhere in the world and save huge amounts of money every year on your air travel.

Online Bus Tickets Booking Re-Revolutionized Ticket Booking for Travelling

Transportation in India has always been a matter of discussion considering the huge population. To transport people from a particular destination to other place be it travelling locally or from a state to another state, it requires a planned and robust infrastructure. Indian Railways is one of the examples that must be appreciated for its infrastructure and management for transporting such a huge population to India’s different locations.

Booking railway tickets was very hectic and impossible task previously as people used to wait in long queues for hours and got disappointed when suddenly it was announced that’ no tickets available’. Indian Railways brought the concept of online booking of railways tickets in the form of IRCTC which has gained marvelous response throughout India. All credit goes to IRCTC that allows people book railway ticket online sitting at home while sipping coffee. We must not forget the role of British Government ruled India for centuries that prioritized, planned and executed rail network in India. It was really impossible to build the network of tracks of broad and narrow gages. But, unshaken spirit and hard labor made everything possible.

On the same note, the notion of online bus tickets booking came into existence few years back. It brought one more revolution of booking and confirming tickets to travel by bus likewise IRCTC did in the past to book railway tickets. There are two kinds of major public transports in India – Train and Bus. Both are the backbone of Indian transport. A large group of people cannot afford travelling in airplanes and in private transportation modes. Keeping in mind the same limitations, the Indian Government runs public transport in abundance. Many bus operators also play a great role in transporting people.

Bus ticket booking through online platform has re-revolutionized the concept of booking tickets online for travelling in India. There are so many routes and on every route many buses run on daily basis. Online bus ticket booking allow people to book bus tickets online for small to long distances. For up to 500 kilometers, it is really convenient to travel by bus and people do feel so. Internet made everything easy and so is travelling in your kind of buses. You can travel in A/C, Non A/C, Sleeper and semi sleeper buses providing different kinds of amenities like movies and charging points. You cannot be bored at all. You cannot miss any call as well. Moreover, water bottle and blanket are also provided so that you can feel comfortable and relaxed while travelling. We can expect some more revolution in travel and transport industries in near future.

How to Travel in Foreign Countries Safely with Enough Money

Travel is wonderful, and many of us would do nothing but travel the globe if we had the means to live that kind of jet-set life. And traveling to the far corners of the world is growing increasingly easy, with the Internet to connect us to friends and work while we are away and with major transportation centers like airports and railway stations all over the map. We can book reservations and go to even the most far-flung places that have names that we can barely pronounce. But travel requires spending money, and unless we have safe and secure ways to carry money with us when we globe-hop, we can find ourselves in a world of trouble.

Travelers used to rely upon traveler’s checks as the best way to carry money abroad, but in recent years this method has become somewhat cumbersome. Rules governing reimbursement have tightened to prevent fraudulent claims, and although traveler’s check companies claim that they will get money to you anywhere, anytime, with emergency speed, the reality is that many travelers find themselves stuck with no cash, and lost or stolen traveler’s checks are not reimbursed for months. And then they are only refunded or reimbursed after the consumer fills out pages of documents and makes many long and sometimes frustrating phone calls. Although there are still some good traveler’s check companies, many travelers complain that customer service and speedy reimbursement are lacking. For that reason we recommend using traveler’s checks as a backup, not a primary plan of action.

A better and more dependable idea is to carry a bank card, like an ATM or credit card. Because most financial networks subscribe to the same ATM machine systems, your card will be compatible with automated cash machines throughout the world. All you have to do is take one piece of plastic with you, and your bank account is only a PIN number away. Of course you may find yourself in a place where there are no machines, or where you card does not work, but in general this is a good way to carry money overseas. Experts recommend that you plan ahead, and open a special bank account for your overseas travel. Use the ATM card connected to that account, and only deposit enough money to cover your travel expenses. That way, if your card is stolen and misused, thieves will not be able to clean out your life’s savings.

To back up your ATM card in case you aren’t able to use it somewhere, carry enough cash – either in dollars or in the currency of the place you are traveling – to tide you over for a few days at a time. You can also use most credit cards and a passport to withdraw cash from foreign banks, but you may have to pay pretty steep fees for the convenience.

And as always, it is highly recommended that you leave copies of all your important documents, including your bank cards, in a safe place. If yours are lost, you can use the copies to help file claims to replace them.